Nothing is more infuriating than trying to solve a problem, which seems as though it should not be a problem, such as when the Frigidaire countertop ice maker keeps saying add water when there is clear water in the reservoir. 

The most common reason the Frigidaire countertop ice maker keeps saying add water is a faulty sensor or a bad power supply connection.  

If the machine refuses to make ice because it thinks that it needs water, when in fact it has water, then it is not working properly. Aside from the sensor malfunctioning, other steps exist to get the machine to produce ice again. 

The Machine Has Water, But the Water Light Is Still On

The sensor is in the reservoir and could be clogged with debris, make sure to clean the sensor off with a dry towel, and then let the machine dry fully before re-introducing water to the machine. 

Follow these steps to clean the sensor:

  • Unplug the machine
  • Open the lid
  • Wipe down the inside of the water reservoir with a dry towel (or paper towel)
  • Let Dry for up to two hours
  • Refill it with water and enjoy the Ice. 

Another common issue is that the water used to make Ice is too pure for some models that contain a mineral detection sensor. To fix this, add a pinch of salt into the water, not enough to taste but enough that the sensor picks up the sodium minerals in the water. 

I’ve Cleaned the Machine and the Light Is Still On

If a small cleaning does not fix the issue, then there may be some other considerations for the cause. Here are some fewer common reasons why the Frigidaire ice maker will not make ice. 

Have You Checked the Power Supply? 

The power supply regulates the voltage that the ice maker uses when making Ice. The power supply itself could be faulty but checking it would be more trouble than it is worth. 

If the machine is flashing the green light five times in a row after plugging the machine in and turning it on; then you can rest assured that it has adequate power and will eliminate this issue. 

If the machine is not flashing the green light five times after receiving its first jolt of power, then the power supply is faulty, and the machine needs replacing. 

The Water Lines Could Be Clogged

At times debris or even chunks of ice could become stuck in the water line that draws the water from the reservoir to the condenser tubes. 

Remove the Cover and Deep Clean the Draw Line  

There is a cover down in the bottom of the tank reservoir that draws the water into the water line. The cover acts as a filter for large debris and ice cubes that have fallen into the water tray. That white plastic piece is removable and exposes the water draw line to the ice maker. 

Pull the cover off the water draw line to expose the tray and clean the debris and buildup that occurs from usage. Clean this tray to remove any of the following that could be causing the clog:

  • Debris
  • Minerals
  • Mold
  • Gunk 

Use cotton swabs to clean the hard-to-reach places inside the unit. 

Run a Partial Cycle to Get the Water Flowing Through the Water Line

After cleaning the filter, run a cycle through the ice machine to clear any debris, mineral deposits, or gunk clogging the line inside the machine.

If you have a self-cleaning model, set it to the clean cycle and wait, if not, unfortunately, you will have to manage this process by manually cycling the ice machine enough to clean the lines. 

Clean the Condenser Coils during the cycle to clean the debris from around them. Although this issue ranks low on the causation chart, it does help. Avoid using harsh materials, a cotton swab should be sufficient to clean the condenser coils. 

If the condenser coils or the water line clogs due to ice forming inside the line, then allow the ice maker to defrost (up to 24 hours) and then attempt to run the cleaning cycle again. 


There are other factors to consider if the Ice machine is not making ice, or the added water light will not turn off. After checking and cleaning the machine, the only other solution is to replace it. If the sensors, coils, filters, and lines are all clean and clear, then the unit will need replacement.